Experience Required:

<ul>
<li style="margin-left:0px;">Minimum 1+ year of experience in International Customer Support (Voice Process)</li>
</ul>

<ul>
<li style="margin-left:0px;">Freshers with excellent communication skills may also be considered </li>
</ul>
Key Requirements:

<ul>
<li style="margin-left:0px;">Strong verbal and written English communication skills</li>
</ul>

<ul>
<li style="margin-left:0px;">Experience handling international customers (US/UK/AU process preferred)</li>
</ul>

<ul>
<li style="margin-left:0px;">Ability to resolve customer queries effectively and professionally</li>
</ul>

<ul>
<li style="margin-left:0px;">Good listening skills and problem-solving ability</li>
</ul>

<ul>
<li style="margin-left:0px;">Willingness to work in rotational shifts </li>
</ul>
Roles &amp; Responsibilities:

<ul>
<li style="margin-left:0px;">Handle inbound/outbound customer calls</li>
</ul>

<ul>
<li style="margin-left:0px;">Address customer queries, complaints, and requests</li>
</ul>

<ul>
<li style="margin-left:0px;">Provide accurate information and timely resolutions</li>
</ul>

<ul>
<li style="margin-left:0px;">Maintain high levels of customer satisfaction</li>
</ul>

<ul>
<li style="margin-left:0px;">Document customer interactions accurately in the system</li>
</ul>

Back Office Executive in Mumbai (UID-16002)

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Skills Required for Back Office Executive

Job Description for Back Office Executive

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