<ul>
<li style="text-align:start;">Strong understanding of client plan provisions/product &amp; processing guidelines and SLA metrics</li>
</ul>

<ul>
<li style="text-align:start;">Able to manually perform Benefit processes and complex tasks/calculations that require plan knowledge, analysis, and interpretation</li>
</ul>

<ul>
<li style="text-align:start;">Research complex Benefits issues and formulates resolutions/ recommendations by analyzing fact patterns and applying plan provisions and best practices</li>
</ul>

<ul>
<li style="text-align:start;">Resolve tasks in accordance with due dates and ensure process is well documented</li>
</ul>

<ul>
<li style="text-align:start;">Create adhoc reports as required to support client service delivery functions</li>
</ul>

<ul>
<li style="text-align:start;">Provide day-to-day client and third party administrator contact for participant processing inquiries</li>
</ul>

<ul>
<li style="text-align:start;">Participate &amp; contribute in daily huddles and status meetings</li>
</ul>

<ul>
<li style="text-align:start;">Document task/ workflow analysis and comments in a concise, effective manner such that it can be easily understood by participant </li>
</ul>

Backend Operations in Bengaluru (UID-7494)

Job Description

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Skills Required for Backend Operations

Job Description for Backend Operations

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