Key Responsibilities:

<ul>
<li style="margin-left:0px;">Initiate and manage cold calls to prospective international clients.</li>
</ul>

<ul>
<li style="margin-left:0px;">Engage with leads and convert them into potential sales opportunities.</li>
</ul>

<ul>
<li style="margin-left:0px;">Provide detailed product information to customers and address their queries.</li>
</ul>

<ul>
<li style="margin-left:0px;">Follow up with leads and maintain consistent communication to close sales.</li>
</ul>

<ul>
<li style="margin-left:0px;">Track customer interactions, update CRM systems, and maintain accurate records.</li>
</ul>

<ul>
<li style="margin-left:0px;">Work towards achieving monthly and quarterly sales targets.</li>
</ul>

<ul>
<li style="margin-left:0px;">Collaborate with other sales teams to ensure smooth customer onboarding.</li>
</ul>

<ul>
<li style="margin-left:0px;">Handle customer feedback, complaints, and resolve issues professionally.</li>
</ul>

<ul>
<li style="margin-left:0px;">Stay updated with the latest product offerings, company services, and industry trends.</li>
</ul>

<ul>
<li style="margin-left:0px;">Maintain a high level of professionalism in all communications.</li>
</ul>

Requirements:

<ul>
<li style="margin-left:0px;">At least 1 year of experience in cold calling, inside sales, or customer care.</li>
</ul>

<ul>
<li style="margin-left:0px;">Excellent verbal and written communication skills in English.</li>
</ul>

<ul>
<li style="margin-left:0px;">Ability to work independently and meet sales targets.</li>
</ul>

<ul>
<li style="margin-left:0px;">Strong problem-solving skills and a customer-centric approach.</li>
</ul>

<ul>
<li style="margin-left:0px;">Ability to thrive in a fast-paced environment.</li>
</ul>

<ul>
<li style="margin-left:0px;">Previous experience working with international clients is a plus.</li>
</ul>

<ul>
<li style="margin-left:0px;">Must be comfortable working in flexible shifts to cater to international time zones.</li>
</ul>

<ul>
<li style="margin-left:0px;">Strong interpersonal skills and ability to handle customer objections.</li>
</ul>

Preferred Skills:

<ul>
<li style="margin-left:0px;">Knowledge of international markets and sales practices.</li>
</ul>

<ul>
<li style="margin-left:0px;">Strong organizational and time-management skills.</li>
</ul>

<ul>
<li style="margin-left:0px;">Ability to work collaboratively with a team. </li>
</ul>

Technical Support Executive in New Delhi (UID-8306)

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Job Description for Technical Support Executive

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