What Will You Do? Customer Greeting &amp; Walk-in Handling: 
<ul>
<li style="margin-left:0px;">Greet and welcome all walk-in customers professionally, creating a strong first impression of Spinny.</li>
</ul>

<ul>
<li style="margin-left:0px;">Understand customer needs and direct them to the appropriate Relationship Manager or team.</li>
</ul>

Customer Engagement: 
<ul>
<li style="margin-left:0px;">Ensure a warm, personalized, and proactive experience during the customers entire hub visit.</li>
</ul>

<ul>
<li style="margin-left:0px;">Capture feedback and share insights for continuous improvement in customer service delivery.</li>
</ul>

Front Desk &amp; Admin Operations: 
<ul>
<li style="margin-left:0px;">Manage the front desk area, ensuring cleanliness and readiness at all times.</li>
</ul>

<ul>
<li style="margin-left:0px;">Maintain accurate logs of customer visits, queries, and escalations.</li>
</ul>

<ul>
<li style="margin-left:0px;">Support basic hub documentation and administrative tasks as required.</li>
</ul>
 Eligibility &amp; Requirements: 
<ul>
<li style="margin-left:0px;">Experience in customer-facing roles (front desk, hospitality, or relationship management).</li>
</ul>

<ul>
<li style="margin-left:0px;">Excellent communication, presentation, and interpersonal skills.</li>
</ul>

<ul>
<li style="margin-left:0px;">Ability to multitask and remain calm under pressure.</li>
</ul>

<ul>
<li style="margin-left:0px;">A proactive and customer-first mindset, aligned with Spinny's mission of creating trust and transparency.</li>
</ul>

Front Desk Receptionist in Gurugram (UID-9625)

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Job Description for Front Desk Receptionist

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