Key Responsibilities of the Guest Serice Associate (FO):

<ul>
<li>Supports the smooth running of the front office department, where all aspects of the guest journey and experience are deliered to the highest leel</li>
</ul>

<ul>
<li>Works as part of a team that maximizes guest satisfaction and comfort, deliering a positie and timely response to guest enquiries and problem resolution</li>
</ul>

<ul>
<li>Takes responsibility for the duties and tasks assigned to the role, ensuring that all work is carried out in a timely and professional manner</li>
</ul>

<ul>
<li>Deliers on departmental plans and objecties, where hotel initiaties &amp; targets are achieed</li>
</ul>

<ul>
<li>Collaborates with their immediate report, ensuring that costs and inentory are controlled, that productiity and performance leels are attained</li>
</ul>

<ul>
<li>Builds and maintains effectie working relationships whilst promoting the company culture and alues.</li>
</ul>

<ul>
<li>Ensures adherence and compliance to all legislation where due diligence requirements and best practice actiities are planned, deliered and documented for internal and external audit, performing follow-up as required</li>
</ul>

Requirements of the Guest Serice Associate (FO):

<ul>
<li>Experience in front office beneficial but not essential</li>
</ul>

<ul>
<li>Hands-on approach with a can-do work style</li>
</ul>

<ul>
<li>Commitment to deliering exceptional guest serice with a passion for the hospitality industry</li>
</ul>

<ul>
<li>Ability to find creatie solutions taking ownership for duties and tasks assigned</li>
</ul>

<ul>
<li>Personal integrity, with the ability to work in an enironment that demands excellence</li>
</ul>

<ul>
<li>Experience of working with IT systems on arious platforms</li>
</ul>

<ul>
<li>Strong communication skills</li>
</ul>

Receptionist in Gurugram (UID-11676)

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