Key Responsibilities of the Guest Service Associate - F&amp;B Service :

<ul>
<li>Supports the smooth running of the food &amp; beverage department, where all aspects of the guest food &amp; beverage service experience are delivered to the highest levels</li>
</ul>

<ul>
<li>Works as part of a team that maximizes guest satisfaction and comfort, delivering a positive and timely response to guest enquiries</li>
</ul>

<ul>
<li>Takes responsibility for the duties and tasks assigned to the role, ensuring that all work is carried out in a timely and professional manner</li>
</ul>

<ul>
<li>Delivers on departmental plans and objectives, where hotel initiatives &amp; targets are achieved</li>
</ul>

<ul>
<li>Collaborates with their immediate report, ensuring that costs and inventory are controlled, that productivity and performance levels are attained</li>
</ul>

<ul>
<li>Builds and maintains effective working relationships whilst promoting the company culture and values.</li>
</ul>

<ul>
<li>Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required</li>
</ul>

Requirements of the Guest Service Associate - F&amp;B Service:

<ul>
<li>Experience in food &amp; beverage service beneficial but not essential</li>
</ul>

<ul>
<li>Hands-on approach with a can-do work style</li>
</ul>

<ul>
<li>Commitment to delivering exceptional guest service with a passion for the hospitality industry</li>
</ul>

<ul>
<li>Ability to find creative solutions taking ownership for duties and tasks assigned</li>
</ul>

<ul>
<li>Personal integrity, with the ability to work in an environment that demands excellence</li>
</ul>

<ul>
<li>Experience of working with IT systems on various platforms</li>
</ul>

<ul>
<li>Strong communication skills</li>
</ul>

Guest Service Associate in Gurugram (UID-11681)

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Job Description for Guest Service Associate

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