•        Experience in working in the AGILE on various projects.

•        Experience in ITSM Suite of applications using ITIL V4.

•        Automated server and application monitoring using Dynatrace and integrated alerts into the ITSM system to enable faster triage.

•        Hands on experience on various IT Services of ServiceNow tool like Service Catalog Requests, Asset Management, Configuration Management, ServiceNow Administration, Incident and Problem Management.

•        Experience on the Implementation and maintenance of Business Rules, Client Scripts.

•        Development and customization of various modules in ServiceNow to fulfill the client requests in ongoing IT Services.

•        Expertise on creation of Workflows for Service Catalog items in ServiceNow.

•        Generated JavaScript’s to create Business Rules, Client Scripts, UI Policies and UI Actions.

•        Managed roles and permissions, group creations, ACL’s (access control lists) and Service Level.

•        ServiceNow Administration and Production support including maintenance of lower life cycle instances.

•        Migrated update sets among various ServiceNow Instances.

•        Experienced in complex transform scripts in transforming the data into the SNOW database.

•        Integrated ServiceNow with third party tools/applications using REST API.

•        Hands on experience adhering with SDLC processes like Waterfall, Agile, Test Driven Development.

Servicenow Developer in Bengaluru (UID-12233)

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Job Description for Servicenow Developer

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