Role and Responsibility:

• Developing and managing sales distribution channel across the assigned territory.

• Should Identify ways through which efficiencies can be built in improving Sales via tele calling model.

• Conducting skills gap analyses to identify areas of improvement for call center

• Coordinate individual and team performance review sessions to discuss strengths and weaknesses of tele sales executives.

• Build and maintain good working relationships with current and potential merchants to create an atmosphere that fosters sales.

• Mass online team focuses on driving Benow acceptance at offline merchants across urban and rural areas of the zone.

• Onboarding of new Merchants and Branding. Expansion of Benow, attracting and retaining the right kind of merchants

• Train Key Merchants on payment solutions and to present products and manage escalations

• Monitor competition within assigned territory and share inputs with leadership team

• Ensure brand visibility in assigned territory leveraging collaterals provided by the organization

• Work towards strategy for recruitment and people management to drive high performance

• Develop and implement standards for productivity, customer-service and quality of service.

• Monitor the ROI and take measures to increase the ROI.

Educational Qualification:

• Any Graduate / MBA with a good academic record

Skills and Experience:

Essential:

• Minimum 2-5 years of experience in relevant space

• Hands on experience with merchant acquiring, engagement &amp; payment solutions

• Hands on experience in Call Center Set Up Outbound Sales Process

Skills:

• Excellent interpersonal skills and a strong sales/customer service focus

• Go-Getter approach, focused and Result-orientation.

• Good understanding of merchant facing role &amp; payment solution ecosystem

• Tele sales experience with proven track record of increasing sales and revenue

• Exposure to the startup environment is an added advantage.

• Problem solving abilities with strong bias for impact

• Strong ethics and discretion while dealing with customers

• Drive for result, able to demonstrate/quantify success relative established targets and metrics

Inside Sales in New Delhi (UID-8596)

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Skills Required for Inside Sales

Job Description for Inside Sales

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