Primary Responsibilities:

<ul>
<li style="margin-left:0px;">Project management Engages with stakeholders to deliver projects from original concept through final implementation.</li>
</ul>

<ul>
<li style="margin-left:0px;">Project implementation Ensure that all services contracted by client are delivered as per scope &amp; timelines.</li>
</ul>

<ul>
<li style="margin-left:0px;">People Management Coordination with customer, third party vendor and internal teams for timely and successful completion of project acting as a single point of contact to the client. Coordinates activities of the project teams through task delegation, resource assignment and program management.</li>
</ul>

<ul>
<li style="margin-left:0px;">Quality Management - Auditing the quality of Project implementation and take corrective action if required before handover to customer. Documentation and management of risks and issues.</li>
</ul>

<ul>
<li style="margin-left:0px;">Manage efficient project delivery and implementation to guarantee client satisfaction.</li>
</ul>

<ul>
<li style="margin-left:0px;">Project closure - Handover of projects to Operations and Application owner.</li>
</ul>

<ul>
<li style="margin-left:0px;">Process adherence Update reports/Project status to customer on timely basis.</li>
</ul>

<ul>
<li style="margin-left:0px;">Audit - Audit of infra to be done post implementation and get customer agreements for project closures.</li>
</ul>

Knowledge and Attributes:

<ul>
<li style="margin-left:0px;">Sound knowledge on Project management especially in Data Center Projects.</li>
</ul>

<ul>
<li style="margin-left:0px;">Knowledge of Mechanical, Electrical and Plumbing related (MEP) for DC Infrastructure is preferred to ensure delivery for Data Centers services.</li>
</ul>

<ul>
<li style="margin-left:0px;">Experience on Infra Migration Projects from one location to another.</li>
</ul>

<ul>
<li style="margin-left:0px;">Advanced project management skills, including the ability to plan, organize, and execute projects from initiation to completion.</li>
</ul>

<ul>
<li style="margin-left:0px;">Project Planning and documentation of Project Management.</li>
</ul>

<ul>
<li style="margin-left:0px;">Planning &amp; sequencing of activities.</li>
</ul>

<ul>
<li style="margin-left:0px;">Ability to establish strong relationships with internal stakeholders and external clients.</li>
</ul>

<ul>
<li style="margin-left:0px;">Ability to manage customer satisfaction, commitment, and expectations to high service levels and manage escalations adequately.</li>
</ul>

<ul>
<li style="margin-left:0px;">Excellent written and verbal communication skills.</li>
</ul>

<ul>
<li style="margin-left:0px;">Excellent team-building skills and ability to work in high-pressure environments.</li>
</ul>

<ul>
<li style="margin-left:0px;">Advanced ability to manage urgent and complex tasks simultaneously.</li>
</ul>

<ul>
<li style="margin-left:0px;">Passionate, strong initiative, self-driven with a commitment to succeed.</li>
</ul>

<ul>
<li style="margin-left:0px;">Advanced influencing ability whilst taking a collaborative approach.</li>
</ul>

<ul>
<li style="margin-left:0px;">Decisive with good attention to detail ability.</li>
</ul>

<ul>
<li style="margin-left:0px;">Advanced ability to promote project services to both internal stakeholders and external clients.</li>
</ul>

<ul>
<li style="margin-left:0px;">Excellent competency in project change management.</li>
</ul>

Academic Qualifications and Certifications:

<ul>
<li style="margin-left:0px;">Bachelor's degree or equivalent in business and or project management or related field.</li>
</ul>

<ul>
<li style="margin-left:0px;">Relevant project management certifications preferably PMP required.</li>
</ul>

<ul>
<li style="margin-left:0px;">ITIL certification is beneficial.</li>
</ul>

Soft Skills:

<ul>
<li style="margin-left:0px;">Excellent Oral &amp; written communication skills, event tracking, organize meeting, excel, outlook and data analytics without tools.</li>
</ul>

<ul>
<li style="margin-left:0px;">Excellent Presentation skills</li>
</ul>

<ul>
<li style="margin-left:0px;">Leadership skills</li>
</ul>

<ul>
<li style="margin-left:0px;">Conflict management</li>
</ul>

<ul>
<li style="margin-left:0px;">Knowledge of services and products offered and its scope.</li>
</ul>

Tools To be Used:

<ul>
<li style="margin-left:0px;">Microsoft Project Gantt Chart, WBS, Resources</li>
</ul>

<ul>
<li style="margin-left:0px;">Service Now ITSM</li>
</ul>

Senior Client Project Manager in Bengaluru (UID-8151)

Job Description

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Job Description for Senior Client Project Manager

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