Key responsibilities:

<ul>
<li>Gains knowledge and experience in area of specialization or function.</li>
</ul>

<ul>
<li>Acquires the relevant practical experience and knowledge of the service or solution offered by the specific area or function.</li>
</ul>

<ul>
<li>May typically assist with general administrative for a specific area or function.</li>
</ul>

<ul>
<li>Receives detailed instructions to coordinate meetings, logistics, filing and record keeping.</li>
</ul>

<ul>
<li>Assists with the preparation and distribution of reports and review system data for accuracy.</li>
</ul>

<ul>
<li>Supports the identification of errors or discrepancies and escalates them for resolution.</li>
</ul>

<ul>
<li>Supports with any entry level technical or non-technical tasks as required by the business area or function.</li>
</ul>

<ul>
<li>Proactively seeks out opportunities to broaden their learning.</li>
</ul>

<ul>
<li>Performs any other related task as required. </li>
</ul>
To thrive in this role, you need to have:

<ul>
<li>Excellent attention to detail.</li>
</ul>

<ul>
<li>Excellent verbal and written communication skills.</li>
</ul>

<ul>
<li>Ability to prioritize tasks and multitask.</li>
</ul>

<ul>
<li>Ability to professionally handle complaints, problems and issues, escalate resolutions and corrective actions.</li>
</ul>

<ul>
<li>Ability to deliver a quality service through their support offering.</li>
</ul>

<ul>
<li>Passion for continuous improvement and learning.</li>
</ul>

<ul>
<li>Ability to work in a team-orientated, collaborative environment.</li>
</ul>

<ul>
<li>Excellent planning, organizing and time management skills.</li>
</ul>

<ul>
<li>Analytical mind with an inclination for identifying issues and/or defects.</li>
</ul>

<ul>
<li>Knowledge of tools and methodologies associated with the specific area or function.</li>
</ul>

<ul>
<li>Ability to apply theoretical knowledge in a practical manner. </li>
</ul>
Academic qualifications and certifications:

<ul>
<li>Bachelor's degree or equivalent in relevant field. </li>
</ul>
Required experience:

<ul>
<li>Entry level experience is desirable but not essential.</li>
</ul>

<ul>
<li>Entry level experience dealing with internal and external stakeholders.</li>
</ul>

Performance Management in Bengaluru (UID-10779)

Job Description

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Skills Required for Performance Management

Job Description for Performance Management

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