Key Responsibilities:

<ul>
<li style="text-align:start;">Assists the sales team to define the way they approach the market and achieve set targets through enabling effective sales processes, tools and training.</li>
</ul>

<ul>
<li style="text-align:start;">Acts as mentor/coach and advisor that assists the sales force by delivering consistent and valuable training interventions that enable continuous improvement and revenue growth whilst closing skills gaps.</li>
</ul>

<ul>
<li style="text-align:start;">Provides sales tools and methodologies that assist with the management of account opportunities, pipelines and forecasting efforts, ensuring accessibility and tool utility training.</li>
</ul>

<ul>
<li style="text-align:start;">Plans and organize multiple work outputs by assigning priorities and continuously reviewing objectives and goals.</li>
</ul>

<ul>
<li style="text-align:start;">Improves sales performance through continuously evolving processes, technology and methodologies to meet deliverables.</li>
</ul>

<ul>
<li style="text-align:start;">Acts as a change agent for sales initiatives by executing enabling activities such as tools, process and methods.</li>
</ul>

<ul>
<li style="text-align:start;">Identifies and develop improvements to current processes and methods.</li>
</ul>

<ul>
<li style="text-align:start;">Provides the knowledge and skills that enable successful customer business outcomes.</li>
</ul>

<ul>
<li style="text-align:start;">Works with smaller sales teams and provides operational management to a team of functional individual contributors, implements sales onboarding, as well as relevant training and coaching.</li>
</ul>

<ul>
<li style="text-align:start;">Tracks sales metrics and manages accuracy, providing related reporting to the relevant stakeholders.</li>
</ul>

<ul>
<li style="text-align:start;">Provides sales process management support for sales teams.</li>
</ul>

<ul>
<li style="text-align:start;">Ensures the delivery of content and communication related to marketing and sales collateral and commercial messaging.</li>
</ul>

<ul>
<li style="text-align:start;">Works with internal stakeholders and benchmark external data to assist with the development of compensation plans.</li>
</ul>

<ul>
<li style="text-align:start;">Ensures that enablement technology continues to provide value and regularly review and audit the technology stack to ensure relevance and usefulness. </li>
</ul>
Knowledge and Attributes:

<ul>
<li style="text-align:start;">Advanced understanding of the vast range of IT operations and service offerings.</li>
</ul>

<ul>
<li style="text-align:start;">Demonstrable advanced knowledge and understanding of IT industry environment and business needs.</li>
</ul>

<ul>
<li style="text-align:start;">Advanced strategic and operational team leadership skills and able to effectively manage the resources that report to them.</li>
</ul>

<ul>
<li style="text-align:start;">Advanced business and commercial acumen.</li>
</ul>

<ul>
<li style="text-align:start;">Advanced collaboration skills and able to interact professionally and to build sound relationships at all levels internally and externally.</li>
</ul>

<ul>
<li style="text-align:start;">Advanced knowledge of the client environment.</li>
</ul>

<ul>
<li style="text-align:start;">Advanced understanding of the local, regional and global sales environments and ability to grasp the challenges facing the sales force.</li>
</ul>

<ul>
<li style="text-align:start;">Advanced ability to identify trends and areas for improvement.</li>
</ul>

<ul>
<li style="text-align:start;">Advanced understanding of solution selling concepts and solid knowledge on sales process design.</li>
</ul>

<ul>
<li style="text-align:start;">Advanced problem analysis and solution formulation skills.</li>
</ul>

<ul>
<li style="text-align:start;">Demonstrates learning and service orientation. </li>
</ul>
Academic Qualifications and Certifications:

<ul>
<li style="text-align:start;">Bachelor's degree or equivalent in business or sales or a related field.</li>
</ul>

<ul>
<li style="text-align:start;">Relevant certifications such as SPIN and Solution Selling are desirable. </li>
</ul>
Required Experience:

<ul>
<li style="text-align:start;">Advanced demonstrable level of relevant experience in similar role within a related environment.</li>
</ul>

<ul>
<li style="text-align:start;">Advanced previous experience operationally managing a sales operations / effectiveness team.</li>
</ul>

<ul>
<li style="text-align:start;">Advanced experience dealing with stakeholders to influence sales.</li>
</ul>

<ul>
<li style="text-align:start;">Advanced demonstrable experience in the sales operations / effective management role.</li>
</ul>

<ul>
<li style="text-align:start;">Advanced strategic and operational planning experience.</li>
</ul>

<ul>
<li style="text-align:start;">Advanced process engineering and management.</li>
</ul>

<ul>
<li style="text-align:start;">Advanced systems experience. </li>
</ul>

Operation Manager in Bengaluru (UID-14566)

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