You have: 

<ul>
<li>Bachelor's degree in computer science, Information Technology with 3-5 years of experience in technical business analysis or a similar role</li>
</ul>

<ul>
<li>Proficiency in ServiceNow development</li>
</ul>

<ul>
<li>Experience in AI/ML implementation projects</li>
</ul>

<ul>
<li>Experience with process automation and optimization</li>
</ul>

<ul>
<li>Strong understanding of financial processes and systems</li>
</ul>

 It would be nice if you also had: 

<ul>
<li>Project management skills</li>
</ul>

<ul>
<li>Programming and development capabilities</li>
</ul>

<ul>
<li>Experience in process mapping and optimization</li>
</ul>

<ul>
<li>Design and implement automation solutions on the ServiceNow platform to enhance Telecom Expense Management (TEM) financial processes.</li>
</ul>

<ul>
<li>Lead the development of AI-driven tools for invoice processing, audit rules, and spend analysis.</li>
</ul>

<ul>
<li>Create and maintain comprehensive technical documentation for all automated processes.</li>
</ul>

<ul>
<li>Conduct user acceptance testing (UAT) and oversee enhancement implementations for operational excellence.</li>
</ul>

<ul>
<li>Collaborate with cross-functional stakeholders to identify and optimize existing workflows for automation opportunities.</li>
</ul>

<ul>
<li>Ensure operational continuity during the transition from manual processes to automated solutions.</li>
</ul>

<ul>
<li>Analyze and refine TEM financial processes such as invoice validation and audit procedures.</li>
</ul>

<ul>
<li>Act as a liaison between technical and business teams, effectively communicating requirements and solutions.</li>
</ul>

Technical Business Analyst in New Delhi (UID-9914)

Job Description

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Skills Required for Technical Business Analyst

Job Description for Technical Business Analyst

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