You have: 

<ul>
<li>Bachelor's or Masters degree in or related field with 15+ yrs telecom experience, preferably with Telco Cloud knowledge and experience in managed service delivery</li>
</ul>

<ul>
<li>Proven track record in managing Global Telco Customers. Able to work under pressure without compromising delivery</li>
</ul>

<ul>
<li>Good presentation and Negotiation skills. Excellent communication and interpersonal skills.</li>
</ul>

<ul>
<li>Facilitation skills and the ability to gain consensus. Analytical skills, comfortable with data and statistics.</li>
</ul>

<ul>
<li>Comfortable communicating with all levels in the organization. Self-driven, Critical thinking, and decision making in complex situations.</li>
</ul>

<ul>
<li>Results/outcome-oriented and Service / Quality Mindset.</li>
</ul>

 It would be nice if you also had: 

<ul>
<li>Good knowledge of Customer ticketing tools and knowledge management governance</li>
</ul>

<ul>
<li>Good at global learning and best practices of the telecom industry in managed services</li>
</ul>

<ul>
<li>Any one technical domain work experience, particularly in Cloud, CNF, and VNF in the past.</li>
</ul>

<ul>
<li>Good Knowledge of Digital Transformation UC UAT.</li>
</ul>

<ul>
<li>You will be contributing to Finance &amp; Costing in a cost centre management for a remote delivery.</li>
</ul>

<ul>
<li>You will be dimensioning &amp; solving for any telecom project scope delivery.</li>
</ul>

<ul>
<li>You will be in E2E managed service delivery management and related governance.</li>
</ul>

<ul>
<li>Expert in value creation for both Nokia and the Customer by innovatively managing the team.</li>
</ul>

<ul>
<li>Expertise in Digital transformation initiatives and related governance.</li>
</ul>

<ul>
<li>Expertise in Continuous improvement initiatives and related governance. Lead and manage the day-to-day operations of telecom networks, ensuring optimal service performance and customer satisfaction.</li>
</ul>

<ul>
<li>Oversee Network Operations Centre (NOC) and Field Operations teams to ensure high availability and quick resolution of network incidents.</li>
</ul>

<ul>
<li>Drive operational excellence by implementing best practices, automation, and proactive monitoring solutions.</li>
</ul>

Operations Manager in New Delhi (UID-11979)

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Job Description for Operations Manager

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