Responsibilities:

<ul>
<li>Client Interaction: Engage with clients via social media platforms and professional networks, such as LinkedIn, to build relationships and explore business opportunities.</li>
</ul>

<ul>
<li>Client Acquisition &amp; Retention: Identify potential clients, develop new business relationships, and maintain long-term partnerships with both existing and new clients.</li>
</ul>

<ul>
<li>Requirement Understanding: Collaborate with clients to thoroughly understand their staffing needs, recruitment goals, and other business objectives.</li>
</ul>

<ul>
<li>Business Development: Work closely with management to set sales goals, plan strategies, and forecast revenue. Maintain a business development plan for both short-term and long-term objectives.</li>
</ul>

<ul>
<li>Key Account Leadership: Lead and manage key client accounts, acting as the main point of escalation and providing high-level support to ensure smooth client engagement.</li>
</ul>

<ul>
<li>Customer Experience: Deliver exceptional service to clients and candidates, ensuring a high-quality recruitment experience underpinned by excellence in customer service.</li>
</ul>

<ul>
<li>Client Retention &amp; Nurturing: Focus on client retention by developing and nurturing existing relationships, ensuring their ongoing satisfaction with services.</li>
</ul>

Required Skills &amp; Qualifications:

<ul>
<li>Proven experience in sales and recruitment within the staffing industry.</li>
</ul>

<ul>
<li>Strong understanding of social media and professional networks, particularly LinkedIn.</li>
</ul>

<ul>
<li>Excellent communication and negotiation skills.</li>
</ul>

<ul>
<li>Ability to build long-term client relationships and understand client needs.</li>
</ul>

<ul>
<li>Leadership abilities to manage and escalate client issues when required.</li>
</ul>

<ul>
<li>Strong organizational skills, with the ability to maintain and execute business development plans.</li>
</ul>

<ul>
<li>Customer-centric mindset with a focus on service excellence.</li>
</ul>

Key Account Manager in Delhi (UID-12317)

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Skills Required for Key Account Manager

Job Description for Key Account Manager

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