Key Responsibilities :-

<ul>
<li>Address customer inquiries via phone, email, or chat.</li>
</ul>

<ul>
<li>Troubleshoot customer issues and provide timely solutions.</li>
</ul>

<ul>
<li>Ensure customer satisfaction by delivering exceptional service.</li>
</ul>

<ul>
<li>Collaborate with other teams to resolve complex issues.</li>
</ul>

<ul>
<li>Maintain accurate records of customer interactions and feedback.</li>
</ul>

<ul>
<li>Stay up-to-date with product or service updates and processes.</li>
</ul>

Requirements:

<ul>
<li>Minimum 2 years of experience in a customer support role.</li>
</ul>

<ul>
<li>Strong verbal and written communication skills.</li>
</ul>

<ul>
<li>Ability to handle customer complaints and resolve issues efficiently.</li>
</ul>

<ul>
<li>Proficient in using customer service tools and CRM software.</li>
</ul>

<ul>
<li>Patience, empathy, and a customer-first mindset.</li>
</ul>

Customer Support Executive in Delhi (UID-13778)

Job Description

Job Details

Skills Required for Customer Support Executive

Job Description for Customer Support Executive

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