<ul>
<li style="margin-left:0px;">Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key</li>
</ul>

<ul>
<li style="margin-left:0px;">Set up accurate accounts for each guest according to their requirements</li>
</ul>

<ul>
<li style="margin-left:0px;">Enter Marriott Rewards information</li>
</ul>

<ul>
<li style="margin-left:0px;">Ensure rates match market codes, document exceptions</li>
</ul>

<ul>
<li style="margin-left:0px;">Secure payment prior to issuing room key, verify/adjust billing</li>
</ul>

<ul>
<li style="margin-left:0px;">Compile and review daily reports/logs/contingency lists</li>
</ul>

<ul>
<li style="margin-left:0px;">Complete cashier and closing reports</li>
</ul>

<ul>
<li style="margin-left:0px;">Supply guests with directions and property information</li>
</ul>

<ul>
<li style="margin-left:0px;">Accommodate guest requests, contacting appropriate staff if necessary</li>
</ul>

<ul>
<li style="margin-left:0px;">Follow up to ensure requests have been met</li>
</ul>

<ul>
<li style="margin-left:0px;">Process all payment types, vouchers, paid-outs, and charges</li>
</ul>

<ul>
<li style="margin-left:0px;">Balance and drop receipts</li>
</ul>

<ul>
<li style="margin-left:0px;">Count and secure bank at beginning and end of shift</li>
</ul>

<ul>
<li style="margin-left:0px;">Obtain manual authorizations and follow all Accounting procedures</li>
</ul>

<ul>
<li style="margin-left:0px;">Notify Loss Prevention/Security of any guest reports of theft</li>
</ul>

<ul>
<li style="margin-left:0px;">Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process</li>
</ul>

<ul>
<li style="margin-left:0px;">Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns</li>
</ul>

<ul>
<li style="margin-left:0px;">Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets</li>
</ul>

<ul>
<li style="margin-left:0px;">Welcome and acknowledge guests; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation</li>
</ul>

<ul>
<li style="margin-left:0px;">Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette</li>
</ul>

<ul>
<li style="margin-left:0px;">Ensure adherence to quality standards</li>
</ul>

<ul>
<li style="margin-left:0px;">Enter and locate information using computers/POS systems</li>
</ul>

<ul>
<li style="margin-left:0px;">Stand, sit, or walk for an extended period of time</li>
</ul>

PREFERRED QUALIFICATIONS

<ul>
<li style="margin-left:0px;">Education: High school diploma or GED equivalent</li>
</ul>

<ul>
<li style="margin-left:0px;">Related Work Experience: At least 1 year of related work experience</li>
</ul>

<ul>
<li style="margin-left:0px;">Supervisory Experience: At least 1 year of supervisory experience </li>
</ul>

Front Office Executive in Mumbai (UID-7801)

Job Description

Job Details

Skills Required for Front Office Executive

Job Description for Front Office Executive

Explore More Opportunities