Responsibilities

<ul>
<li>Build and maintain a robust network of high-value customers, including HNIs and businesses, through proactive outreach and relationship management.</li>
</ul>

<ul>
<li>Identify and target potential customers, conducting thorough research and analysis to understand their financial needs and preferences.</li>
</ul>

<ul>
<li>Develop and present tailored solutions and proposals to meet the unique requirements of each customer, ensuring a high level of satisfaction.</li>
</ul>

<ul>
<li>Cross-sell and up-sell Kotak Mahindra Bank's products and services, including deposits, loans, investment options, and wealth management solutions.</li>
</ul>

<ul>
<li>Collaborate with internal teams, such as credit, operations, and back-office, to ensure a seamless customer experience and efficient delivery of services.</li>
</ul>

<ul>
<li>Monitor and analyze market trends, competitor activities, and customer feedback to identify opportunities for product enhancement and service improvement.</li>
</ul>

<ul>
<li>Stay updated with regulatory requirements and ensure compliance in all customer interactions and transactions.</li>
</ul>

<ul>
<li>Conduct regular performance reviews and provide feedback to the team, identifying areas for improvement and implementing strategies to enhance productivity.</li>
</ul>

<ul>
<li>Participate in industry events, conferences, and networking opportunities to represent the bank and establish its presence in the market.</li>
</ul>

Qualifications

<ul>
<li>A bachelor's degree in Business Administration, Finance, or a related field is preferred.</li>
</ul>

<ul>
<li>Minimum 3-5 years of experience in relationship management, preferably in the banking or financial services industry.</li>
</ul>

<ul>
<li>Proven track record of successfully managing and growing a portfolio of high-value customers.</li>
</ul>

<ul>
<li>Excellent interpersonal and communication skills, with the ability to build rapport and establish trust with customers.</li>
</ul>

<ul>
<li>Strong business acumen and a results-oriented mindset, with a focus on achieving sales targets and driving business growth.</li>
</ul>

<ul>
<li>Proficiency in using CRM systems and other relevant software for customer relationship management.</li>
</ul>

<ul>
<li>Ability to work independently and manage a high volume of customer interactions effectively.</li>
</ul>

<ul>
<li>Analytical skills to interpret data, identify trends, and make informed business decisions.</li>
</ul>

<ul>
<li>Flexibility to adapt to changing market conditions and customer needs.</li>
</ul>

<ul>
<li>A self-starter with a proactive approach to problem-solving and a commitment to continuous learning.</li>
</ul>

Business Development in Mumbai (UID-12973)

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Job Description for Business Development

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