Responsibility :

Team Leadership &amp; Management

<ul>
<li style="text-align:start;">Manage and mentor 4–5 Team Leaders and their teams of B2B telesales executives (~50)</li>
</ul>

<ul>
<li>Create a high-performance culture with a clear focus on targets, discipline and professional growth</li>
</ul>

<ul>
<li style="text-align:start;">Define daily/weekly/monthly performance metrics</li>
</ul>

<ul>
<li style="text-align:start;">Driving Weekly/monthly reviews to ensure achievement</li>
</ul>
 
B2B Sales Execution

<ul>
<li style="text-align:start;">Drive B2B telesales campaigns focused on lead qualification, product pitch and training</li>
</ul>

<ul>
<li style="text-align:start;">Optimize calling scripts, pitch techniques and objection-handling</li>
</ul>

<ul>
<li style="text-align:start;">Collaborate closely with account managers/TLs for lead closure</li>
</ul>
 
Process &amp; Strategy

<ul>
<li style="text-align:start;">Implement and refine calling processes (in case required) to increase efficiency and conversion rates</li>
</ul>

<ul>
<li style="text-align:start;">Identify opportunities to scale outbound process through data driven strategies</li>
</ul>
 
Performance Analysis &amp; Reporting

<ul>
<li style="text-align:start;">Monitor KPIs such as call quality, lead-to-opportunity conversion, pipeline growth and team productivity</li>
</ul>

<ul>
<li style="text-align:start;">Maintain and improve CRM hygiene, call logs and accurate sales tracking</li>
</ul>

<ul>
<li style="text-align:start;">Prepare daily/weekly/monthly performance reports for senior management</li>
</ul>
 
Training &amp; Quality

<ul>
<li style="text-align:start;">Ensure ongoing training for TLs and callers on B2B sales techniques and product knowledge</li>
</ul>

<ul>
<li style="text-align:start;">Conduct audits and feedback sessions to improve pitch quality and customer engagement</li>
</ul>
 
Key Requirements:

<ul>
<li style="text-align:start;">Minimum 8 years of B2B sales experience, with 3+ years managing large telesales teams</li>
</ul>

<ul>
<li style="text-align:start;">Experience handling outbound telesales</li>
</ul>

<ul>
<li style="text-align:start;">Strong understanding of B2B buying behavior</li>
</ul>

<ul>
<li style="text-align:start;">Excellent leadership, communication and analytical skills</li>
</ul>

<ul>
<li style="text-align:start;">Hands-on experience with CRM platforms, sales automation tools and dialer systems </li>
</ul>

Senior Sales Direct Manager in New Delhi (UID-10929)

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Job Description for Senior Sales Direct Manager

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