Key Responsibilities: Remarketing Operations 
<ul>
<li style="margin-left:0px;">Remarketing Support</li>
</ul>

<ul>
<li style="margin-left:0px;">Review and verify auction sale documents such as Bills of Sale</li>
</ul>

<ul>
<li style="margin-left:0px;">Check that auction proceeds, fees, and sale details are accurate</li>
</ul>

<ul>
<li style="margin-left:0px;">Update internal systems with the correct status and activity codes</li>
</ul>

<ul>
<li style="margin-left:0px;">Identify mismatches or errors and raise them for correction</li>
</ul>
 Title &amp; Documentation Support 
<ul>
<li style="margin-left:0px;">Handle title-related issues such as missing, incorrect, or pending documents</li>
</ul>

<ul>
<li style="margin-left:0px;">Manage and respond to emails from internal teams, dealers, auctions, and agencies</li>
</ul>

<ul>
<li style="margin-left:0px;">Follow up on open cases and keep records updated</li>
</ul>

<ul>
<li style="margin-left:0px;">Work on exception and priority requests through defined tools and mailboxes</li>
</ul>

<ul>
<li style="margin-left:0px;">Follow standard processes and compliance guidelines</li>
</ul>

<ul>
<li style="margin-left:0px;">Meet daily productivity and quality targets</li>
</ul>
 Required Qualifications: 
<ul>
<li style="margin-left:0px;">Bachelors degree in any discipline</li>
</ul>

<ul>
<li style="margin-left:0px;">2 years of experience in banking, NBFC, financial services, or operations.</li>
</ul>

<ul>
<li style="margin-left:0px;">Exposure to auto finance, loan servicing, or documentation processing preferred</li>
</ul>

<ul>
<li style="margin-left:0px;">Proficiency in Written and verbal communication in English</li>
</ul>

<ul>
<li style="margin-left:0px;">Willing to work in night/rotational/graveyard shifts when required</li>
</ul>

<ul>
<li style="margin-left:0px;">Should have a typing speed of 30 WPM</li>
</ul>
 Key Skills &amp; Competencies: 
<ul>
<li style="margin-left:0px;">Strong attention to detail and accuracy</li>
</ul>

<ul>
<li style="margin-left:0px;">Ability to handle repetitive tasks with consistency</li>
</ul>

<ul>
<li style="margin-left:0px;">Clear written communication skills</li>
</ul>

<ul>
<li style="margin-left:0px;">Good time management and follow-up skills</li>
</ul>

<ul>
<li style="margin-left:0px;">Willingness to learn processes and adapt to changes</li>
</ul>

<ul>
<li style="margin-left:0px;">Should possess basic US banking knowledge (banking terminology) and American Culture</li>
</ul>

<ul>
<li style="margin-left:0px;">Strong sense of work ethics and integrity.</li>
</ul>
 Working Conditions: 
<ul>
<li style="margin-left:0px;">Back office, non-customer-facing role</li>
</ul>

<ul>
<li style="margin-left:0px;">High-volume transaction processing</li>
</ul>

<ul>
<li style="margin-left:0px;">Deadline-driven environment</li>
</ul>

<ul>
<li style="margin-left:0px;">May involve interaction with external vendors and agencies</li>
</ul>

Back Office Operations in New Delhi (UID-14845)

Job Description

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Skills Required for Back Office Operations

Job Description for Back Office Operations

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