Your role and responsibilities

<ul>
<li style="text-align:inherit;">As an Associate at IBM, you'll work with clients to co-create solutions to major real-world challenges by using best practice technologies, tools, techniques, and products to translate system requirements into the design and development of customized systems. In your role, you will be responsible for:  </li>
</ul>

Your primary responsibilities include:

<ul>
<li style="text-align:inherit;">Working on the end-to-end feature development and solving challenges faced in the implementation.</li>
</ul>

<ul>
<li style="text-align:inherit;">Collaborate with key stakeholders, internal and external, to understand the problems, issues with the product and features and solve the issues as per SLAs defined.</li>
</ul>

<ul>
<li style="text-align:inherit;">Being eager to learn new technologies and implementing the same in feature development</li>
</ul>

Required education

<ul>
<li style="margin-left:0px;">Bachelor's Degree</li>
</ul>

Preferred education

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<li style="margin-left:0px;">Master's Degree</li>
</ul>

Required technical and professional expertise

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<li style="text-align:inherit;">Experience in Implementation, and design ServiceNow CSM solutions</li>
</ul>

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<li style="text-align:inherit;">Experience in CSM Application related integration use cases</li>
</ul>

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<li style="text-align:inherit;">Excellent in client stakeholder and customers management and ServiceNow Certifications will have added advantage</li>
</ul>

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<li style="text-align:inherit;">Deep understanding and solutioning capabilities in ServiceNow Global scope and foundational data such as Location, Organization, CMDB</li>
</ul>

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<li style="text-align:inherit;">In-depth experience and solutioning capabilities using Scoped Application</li>
</ul>

Preferred technical and professional experience

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<li style="text-align:inherit;">Expertise in ServiceNow ITSM product</li>
</ul>

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<li style="text-align:inherit;">Experience in develop integration using JDBC/SQL/SOAP/REST with various type of systems directly or through mid-server</li>
</ul>

<ul>
<li style="text-align:inherit;">Should have CSA, CAD and CIS-ITSM Certifications </li>
</ul>

ServiceNow Consultant in Bengaluru (UID-9955)

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Job Description for ServiceNow Consultant

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