What will I be doing?

<ul>
<li>As the Assistant Manager Human Resources, you will be responsible for performing the following tasks to the highest standards:</li>
</ul>

Personnel

• Liaise with local government authorities regarding labour law, labour relations and arbitration cases.

• Prepare procedure released concerning the labour contracts for team members.

• Develop and maintain a team member relations program, include social and sports activities, service award programs, and employee counselling to increase team member’s satisfaction.

• Take charge of recruitment according to hotel business requirement and the manning situation.

• Handle the check in / out for Level 8 and above team members. 

• Supervise and check all records on sick leave, medical expenses, misconduct and the Personnel Action Form.

• Supervise and support the HR Supervisor to manage the team member facility.

• Maintain safety and cleanliness of work areas and team member areas, including, but not limited to, the team member restaurant and locker rooms.

• Supervise and support the HR Supervisor to keep the fluent and right operation on B&amp;C.

• Ensure that the security and confidentiality of the HR Department is strictly adhered to.

• Initiate any new and improved system / procedure to be implemented in order to upgrade all personnel filing system and records.

• Handle arbitration cases to protect hotel’s benefits.

• Handle team member’s complaints and communicate with the other departments.

• Take charge of HR Audit to arrive the budget and to standardize HR’s operation.

• Build HR P&amp;P to increase the efficiency of HR.

• Build an environment of support for the other departments.

• Responsible for manning, exit interview and turnover analyses.

• Ensure that team members maintain a high standard of personal appearance and hygiene and adhere to the hotel and department’s grooming standards.

• Market survey for HR related to adjust our strategy on time.

• Handle Foreigners’ work permits and visa applications.

• Discipline team members when necessary.

• Ensure high standards of personal presentation and grooming.

• Assume the duty of the HR Director during his / her absence.

• Implement the hotel's recruitment and selection process, providing Division and Department Heads with effective and efficient recruitment solutions.

• Liaise with school alliance and oversee the recruitment website to expand and maintain the recruitment channel.

• Establish and maintain good relationships with schools.

Learning &amp; Development

• Update the training notice board with all information on happenings in and out of the hotel as well as training information.

• Organize reward and certification programs.

• Keep records of each individual TM on every hotel training he / she has attended.

• Organize in coordination with the Director of HR and Department Heads, approved cross-training.

• Coordinate departmental cross training.

• Facilitate total quality management.

• Manage training and development.

• Develop strategies which address hotel guidelines and Human Resources policies on training and development.

• Develop plans to conduct needs analyses and in-house training on a regular basis.

• Design and maintain hotel training records or legislative on a regular basis.

• Develop tools and systems to ensure training and development programs meet the hotel’s objectives.

• Ensure that training and development are integrated into business plans and budgets, and targeted goals are identified and monitored.

• Take part in the preparation and planning of the Training department’s goals and objectives.

• Monitor the implementation of quality management systems.

• Assist with the management of department cost control.

• Prepare and manage Training department budgets.

• Monitor, analyze and report variations from the budget.

• Coordinate work operations within the department.

• Develop performance standards for operations in the Training department.

• Assess work operations and prepare plans to implement change when required.

• Facilitate multiskilling.

• Manage TM trainings and development using the Hilton and Hilton Garden Inn human resources management systems.

• Manage the planning and delivery of orientation programs.

• Implement TM performance appraisals.

• Provide ongoing advice and support to team members under your supervision.

• Implement appropriate management practices that provide team members motivation and communication.

• Set team goals in consultation with team members according to hotel / department goal, policies and practices.

• Maintain personal presentation to hotel, Hilton and Hilton Garden Inn standards.

• Ensure all reporting and servicing deadlines are met on a timely basis.

• Manage the completion of monthly and ongoing training reports.

• Provide information as required regarding training records and attendance.

• Assist all departmental trainers if necessary, with their training. 

• Deal effectively with guests and workplace colleagues from a variety of cultures.

• Be aware of duty of care, and adhere to occupational health and safety legislation, policies and procedures.

• The Management reserves the right to change / extend this job description if necessary, at any point of time during her / his employment.

• Carry out any other reasonable duties and responsibilities as assigned.

What are we looking for?

• Proficient in Microsoft Word, Excel and PowerPoint.

• Strong sense of responsibility and self-motivation.

• Able to work with all levels of team members.

• Excellent presentation and communication skills.

• Good organizational and presentation skills.

• Fluent in written and spoken English to meet business needs.

• Good communication skills, both verbal and written.

• Good relationship with the local labor bureau and government agencies.

• Thorough knowledge of federal, state and local laws.

• Thorough knowledge of salary, employment and benefits administration and payroll.

• Must possess basic computational ability.

• Ability to manage by example.

• Ability to maintain excellent relations with associates and maintain team member and guest confidentiality at all times.

HR Manager in Gurugram (UID-15259)

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