What will I be doing?

• Assist the General Manager in all activities and functions relating to the day-to-day operation of the hotel.

• Finish relevant work assigned by the General Manager.

• Deputize the General Manager in his / her absence.

• Recognize Hilton's brand culture and live Hilton's values by example every day.

• Lead the hotel to achieve the key performance indicators, including but not limited to manage ongoing profitability of your hotel, ensuring earnings and revenue, team member and guest satisfaction targets are met and exceeded.

• Make annual / quarterly / monthly budget, forecast and work plan, implementing them effectively.

• Lead in all key property issues including capital projects, customer service, and refurbishment.

• Ensure all decisions are made in the best interest of the hotels and Hilton.

• Deliver achievable hotel budgets and set other short- and long- term strategic goals for the property.

• Ensure that Hilton brand standards are fully implemented, and hotel comply with all regulatory requirements which includes hygiene and safety standards.

• Lead in all aspects of business planning.

• Manage and develop the Hotel Executive team to ensure career progression and effective succession planning within Hilton.

• Hold regular briefings and communication meetings with the HOD team, respond to audits to ensure continual improvement is achieved.

• Maintain good communication with the owner company periodically to ensure that it is aware of the hotel's operating conditions and it is satisfied with the hotel's operation.

• Perform all relevant requirements and tasks of Hilton.

What are we looking for?

• Hospitality: You are passionate about delivering exceptional guest experiences.

• Integrity: Do the right thing, all the time.

• Leadership: Strive to be leader in our industry and in our communities.

• Teamwork: You are team player in everything you do.

• Ownership: You are owner of your actions and decisions.

• Now: You operate with a sense of urgency and discipline.

• College degree or equivalent.

• Hospitality / travel / leisure industry management professional.

• Minimum 2-3 years of relevant experience, relevant Commercial Director or Director of Operations experience.

• Strong proficiency in English and Chinese to meet business needs, with the ability to do some translation.

• Proficient in Microsoft Office.

• Resourceful, creative and maintain flexibility.

Hotel Manager in Gurugram (UID-9772)

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