<h3 style="text-align:start;">Key Responsibilities (KRA):</h3>

<ul>
<li style="margin-left:0px;">Lead and oversee relationship management activities across all regions to ensure consistent client engagement and satisfaction.</li>
</ul>

<ul>
<li style="margin-left:0px;">Develop and execute national strategies for client retention, cross-selling, and upselling across life insurance products.</li>
</ul>

<ul>
<li style="margin-left:0px;">Build and maintain strong relationships with key corporate clients, insurers, and strategic partners.</li>
</ul>

<ul>
<li style="margin-left:0px;">Collaborate with regional and zonal sales heads to align relationship goals with business targets.</li>
</ul>

<ul>
<li style="margin-left:0px;">Monitor client feedback and service metrics to drive continuous improvement.</li>
</ul>

<ul>
<li style="margin-left:0px;">Ensure compliance with IRDAI regulations and internal governance standards.</li>
</ul>

<ul>
<li style="margin-left:0px;">Represent the organization in high-level client meetings, industry forums, and strategic discussions.</li>
</ul>

<ul>
<li style="margin-left:0px;">Mentor and guide regional relationship managers to enhance client servicing capabilities.</li>
</ul>

<h3 style="text-align:start;">Required Skills &amp; Experience:</h3>

<ul>
<li style="margin-left:0px;">Minimum 15 years of experience in insurance broking with a proven track record in relationship management and sales leadership.</li>
</ul>

<ul>
<li style="margin-left:0px;">Deep understanding of life insurance products and broking practices.</li>
</ul>

<ul>
<li style="margin-left:0px;">Strong client-centric approach with the ability to manage relationships at scale.</li>
</ul>

<ul>
<li style="margin-left:0px;">Experience in leading cross-functional teams and driving strategic initiatives.</li>
</ul>

<h3 style="text-align:start;">Technology Proficiency:</h3>

<ul>
<li style="margin-left:0px;">Proficiency in CRM systems and broking platforms.</li>
</ul>

<ul>
<li style="margin-left:0px;">Familiarity with client engagement tools, analytics dashboards, and reporting systems.</li>
</ul>

<ul>
<li style="margin-left:0px;">Ability to leverage technology for client insights, segmentation, and personalized service delivery.</li>
</ul>

<h3 style="text-align:start;">Behavioral Traits:</h3>

<ul>
<li style="margin-left:0px;">Strong communication and interpersonal skills.</li>
</ul>

<ul>
<li style="margin-left:0px;">Customer-centric approach with a problem-solving mindset.</li>
</ul>

<ul>
<li style="margin-left:0px;">High level of integrity and professionalism.</li>
</ul>

<ul>
<li style="margin-left:0px;">Strategic thinking with the ability to influence and lead. </li>
</ul>

Key Account Manager in Pune (UID-10089)

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