Key Responsibilities:

<ul>
<li style="margin-left:0px;">Provide professional consulting services, including business model analysis and documentation of client requirements related to Tyler software products.</li>
</ul>

<ul>
<li style="margin-left:0px;">Educate clients on software functionality, data entry, system administration, user security, and permissions.</li>
</ul>

<ul>
<li style="margin-left:0px;">Design and deliver training materials and knowledge transfer sessions onsite or via webinars.</li>
</ul>

<ul>
<li style="margin-left:0px;">Assist clients in proofing and analyzing data conversions from existing software to Tyler applications.</li>
</ul>

<ul>
<li style="margin-left:0px;">Recommend workflow optimizations and best practices for process configuration, forms, reports, and interfaces.</li>
</ul>

<ul>
<li style="margin-left:0px;">Identify and document business and technical requirements for tailored software solutions.</li>
</ul>

<ul>
<li style="margin-left:0px;">Customize reports or modify existing ones to meet client specifications.</li>
</ul>

<ul>
<li style="margin-left:0px;">Troubleshoot and resolve client issues, coordinating with Support and Development teams as needed.</li>
</ul>

<ul>
<li style="margin-left:0px;">Assist with QA testing for software products or modifications.</li>
</ul>

<ul>
<li style="margin-left:0px;">Develop both client-facing and internal documentation, including quick tips and user guides.</li>
</ul>

<ul>
<li style="margin-left:0px;">Facilitate user group discussions during the annual User Conference.</li>
</ul>

<ul>
<li style="margin-left:0px;">Manage administrative tasks such as documenting client issues, updating client activities, submitting reports, and tracking expenses.</li>
</ul>

<ul>
<li style="margin-left:0px;">Notify management of any unforeseen events or challenges that may impact the project timeline, budget, or effectiveness.</li>
</ul>

<ul>
<li style="margin-left:0px;">Act as a liaison between clients and technical teams, translating technical information into a format that non-technical stakeholders can understand.</li>
</ul>

<ul>
<li style="margin-left:0px;">Perform other related duties as assigned. </li>
</ul>
What We Expect from You:

<ul>
<li style="margin-left:0px;">Quickly learn, understand, demonstrate, and educate clients on Tyler software applications following the implementation methodology.</li>
</ul>

<ul>
<li style="margin-left:0px;">Strong ability to understand and apply business processes to software solutions.</li>
</ul>

<ul>
<li style="margin-left:0px;">Excellent interpersonal and client relationship-building skills.</li>
</ul>

<ul>
<li style="margin-left:0px;">Maintain a courteous, professional, and confident demeanor throughout the implementation process.</li>
</ul>

<ul>
<li style="margin-left:0px;">Adapt to dynamic environments and collaborate effectively with diverse teams.</li>
</ul>

<ul>
<li style="margin-left:0px;">Inspire client confidence in the use of Tyler applications through effective one-on-one and group education.</li>
</ul>

<ul>
<li style="margin-left:0px;">Exercise good judgment and professional integrity at all times.</li>
</ul>

HCM Consultant in Delhi (UID-7443)

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Job Description for HCM Consultant

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