Roles and Responsibility

<ul>
<li>Manage employee relations cases, ensuring timely and effective resolution.</li>
</ul>

<ul>
<li>Collaborate with Service Line HR BPs on ER initiatives and projects.</li>
</ul>

<ul>
<li>Conduct thorough investigations into employee grievances and complaints.</li>
</ul>

<ul>
<li>Prepare detailed reports and documentation related to investigations and case management.</li>
</ul>

<ul>
<li>Facilitate conflict resolution between employees and management.</li>
</ul>

<ul>
<li>Assist in the development and implementation of ER policies and procedures.</li>
</ul>

<ul>
<li>Maintain accurate records of all ER cases and initiatives.</li>
</ul>

Job Requirements

<ul>
<li>Strong investigation and analytical skills.</li>
</ul>

<ul>
<li>Excellent report writing and documentation abilities.</li>
</ul>

<ul>
<li>In-depth knowledge of labour laws and regulations.</li>
</ul>

<ul>
<li>Effective conflict resolution and negotiation skills.</li>
</ul>

<ul>
<li>Strong communication and interpersonal skills.</li>
</ul>

<ul>
<li>Ability to work collaboratively across multiple client departments while following commercial and legal requirements.</li>
</ul>

<ul>
<li>Practical approach to solving issues and complex problems, delivering insightful and practical solutions.</li>
</ul>

<ul>
<li>Agile, curious, mindful, positive energy, adaptable, and creative approach.</li>
</ul>

HR Operations in Gurugram (UID-9491)

Job Description

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Skills Required for HR Operations

Job Description for HR Operations

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