What You Will Need :
 - Bachelor’s degree in Computer Science (or a related discipline) as well as work experience of 4+ years as a technical consultant, software engineer, support engineer or partner/sales engineer.
 - Proficient in web and/or mobile technology standards (HTTP, HTML5, JavaScript, web services, REST, OAuth)
 - Excellent written and oral communication and presentation skills including speaking to technical and business audience.
 - Ability to influence and persuade internal and external stakeholders working with all areas of management from senior agents up to executives.
 - Experience in payments domain is preferred. Prior experience working with B2B industry is a great plus. What you’ll do?
 - Proposing solutions to merchants by analyzing the business use case.
 - Making requirement doc wherever necessary.
 - Giving demo, docs walkthrough and updating merchants about the new features.
 - Achieving monthly/quarterly milestones by completing outbound merchants integration.
 - Working on cross-selling and up-selling products on technical grounds (data driven). - A monthly/quarterly milestone.
 - Providing reports with analysis for merchants.
 - Conducting in-depth analysis for every issue before reaching out to any cross-functional teams for further support.
 - Handling merchant tech queries.
 - Handling/debugging merchants Integration issues. (All Cashfree products including Mobile, plugins, APIs)
 - hands on experience with at least one programming language. Database queries.
 - Should be able to integrate Cashfree products using APIs, product SDKs, Mobile SDKs, Plugins (Shopify, Magento, wordpress, etc)
 - Maintaining excellent experience for Cashfree merchants - Outbound and Farming.
 - Owning the support documentation initiative.

Growth Manager in Bengaluru (UID-7399)

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