As the Lead - Learning &amp; Development, you'll be responsible for end-to-end training strategy, covering: 
<ul>
<li style="text-align:start;">New Hire Training &amp; Onboarding (Retail, Sales, Franchise, Corporate) </li>
<li style="text-align:start;">On-the-Job Training (OJT) &amp; Continuous Skill Development </li>
<li style="text-align:start;">Sales &amp; Franchise Training Programs </li>
<li style="text-align:start;">Leadership &amp; Functional Training for Tech, Product &amp; Support Teams </li>
<li style="text-align:start;">Content &amp; Media Design for Learning Initiatives </li>
<li style="text-align:start;">Pre &amp; Post-Training Assessments to Measure Business Impact </li>
<li style="text-align:start;">External Learning Partnerships (LinkedIn Learning, etc.) </li>
<li style="text-align:start;">Managing &amp; Scaling a High-Impact L&amp;D Team </li>
<li style="text-align:start;">Driving Organization-Wide Training Initiatives &amp; Business Outcomes </li>
<li style="text-align:start;">Your mission? Lead, scale, and deliver high-impact learning programs that translate into real business growth at each stage of the organisation. </li>
</ul>
What You'll Drive? 
<ul>
<li style="text-align:start;">L&amp;D Strategy &amp; Execution: </li>
<li style="text-align:start;">Develop a scalable training framework for Retail, Sales, Tech, Product, and Support roles. </li>
<li style="text-align:start;">Build structured new hire training, OJT, and refresher training programs to reduce ramp-up time and improve productivity. </li>
<li style="text-align:start;">Implement Franchise Training Programs to maintain operational excellence across locations. </li>
<li style="text-align:start;">Design Leadership Development Programs to build CARS24's next generation of leaders. </li>
</ul>
Content Development &amp; Delivery: 
<ul>
<li style="text-align:start;">Build high-impact learning content using videos, interactive playbooks, gamified learning, and microlearning formats. </li>
<li style="text-align:start;">Leverage AI-based learning tools &amp; analytics to personalize training and improve adoption. </li>
<li style="text-align:start;">Partner with LinkedIn Learning, and other platforms to integrate up-to-date skill-building programs. </li>
</ul>
Training Impact, Assessments &amp; Business Outcomes: 
<ul>
<li style="text-align:start;">Implement pre &amp; post-training assessments to measure real skill improvement. </li>
<li style="text-align:start;">Track and improve critical business metrics (time-to-productivity, sales conversion uplift, retention, leadership impact). </li>
<li style="text-align:start;">Ensure training is directly linked to business success by aligning with CARS24's revenue, growth, and efficiency goals. </li>
</ul>
Cross-Functional Collaboration: 
<ul>
<li style="text-align:start;">Partner with Sales, Tech, Product, HR, and Business Leaders to understand evolving training needs. </li>
<li style="text-align:start;">Drive enterprise-wide training initiatives and ensure seamless integration into business workflows. </li>
<li style="text-align:start;">Continuously adapt and refine training programs based on data, feedback &amp; performance analytics. </li>
</ul>
What We're Looking For? 
<ul>
<li style="text-align:start;">Experience: 8-12 years in L&amp;D, Training, or Enablement, with a strong focus on Retail, Sales &amp; Corporate Learning Programs. </li>
<li style="text-align:start;">Education: Tier 1 Post Grad preferred, but a sharp mind and a hustle mindset matter most! </li>
<li style="text-align:start;">Team Leadership: Proven track record of leading and scaling large L&amp;D teams. </li>
<li style="text-align:start;">Industry Background: Experience in automobile, fintech, BFSI, e-commerce, SaaS, or franchise-driven businesses is a plus. </li>
<li style="text-align:start;">Strategic &amp; Hands-On: Ability to design, execute, and scale L&amp;D programs independently while driving execution at scale. </li>
<li style="text-align:start;">Tech &amp; Tools: Experience with LMS platforms, digital learning tools, AI-driven learning solutions, and content design software. </li>
<li style="text-align:start;">Data-Driven Approach: Strong experience in using learning analytics &amp; assessments to measure impact and optimize programs. </li>
<li style="text-align:start;">Stakeholder Management: Ability to partner with senior leaders, external training providers, and cross-functional teams to align L&amp;D with business goals. </li>
</ul>

Lead - Learning & Development in Gurugram (UID-7221)

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Job Description for Lead - Learning & Development