Responsibilities:

• Work with product and cloud architects to design automated pipelines to support SaaS delivery and operations in Azure (AKS) and GCP cloud platforms.

• Work with company personnel to define technical problems and requirements, determine solutions, and implement those solutions.

• Provide technical feedback to engineering regarding product changes and enhancements.

• Deploy and automate deployment as well as monitor the client solution; make sure the client environments are up 99.9999% of the time and meet the response time SLAs.

• Plan upgrades and executes towards the goal of moving all the clients to the latest version of the software.

• Make sure the deployments are secure and work with security team to harden the environments and fix any security vulnerabilities.

• Inspires the team to become better at their craft and trains the team both technically and functionally.

• Looks beyond the surface and fix the root causes rather than symptoms.

• Identifies skill gaps, and actively helps in training the new members of the team on the open-source technology stack

• Actively identifies and reduces complexity in deployments and motivates team members to do the same.

• Provide technical feedback to engineering regarding product changes and enhancements.

• Create tests, tools, and diagnostic procedures for use by product support personnel.

• Considers operational costs even in early design stages and incorporates it as a factor into the decision-making process.

What we are looking for:

• Bachelor’s degree or Master’s degree and 4+ years of equivalent experience in technology related field (for example, computer science, information technology, electronics engineering, etc.)

• 2+ year of experience in AKS/GKS, Jenkins, DevOps, Terraform Groovy, and Automation

• Understanding of ITIL processes (Incident management, Request fulfilment, Change management, RCAs)

• Hands-on experience and/or significant familiarity with Cloud and automation tools/technologies such as (all not required): Microsoft,Amazon, Google CI/CD tool suites; IaaS, PaaS, SaaS tool suites; other tools such as Terraform, Ansible, Chef, InSpec, Jenkins, GitHub/BitBucket, Artifactory, Maven, Docker &amp; Kubernetes, etc.

• 2+ years’ experience in shell scripting (unix, python)

• 1+ years’ of proven proficiency in JIRA, Rally, or similar Agile lifecycle tools; solid understanding of and demonstrated hands-on experience in using Agile Project Management tools

• Solid understanding of and demonstrated hands-on experience with collaboration tools (any 2) JIRA, Confluence, visualization tools (Lucid Charts, Visio),

Cloud Consultant in Bengaluru (UID-14460)

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