Store Operations &amp; Audit / Compliance:

<ul>
<li style="margin-left:0px;">Adherence of Store Operations in line with pre-defined SOPs</li>
</ul>

<ul>
<li style="margin-left:0px;">Ensure that the look and feel of the store is as per guidelines/standards</li>
</ul>

<ul>
<li style="margin-left:0px;">Track efficient Cash handling; prevent shoplifting / ensure safety and security</li>
</ul>

<ul>
<li style="margin-left:0px;">Visual merchandising as per plan / guidelines</li>
</ul>

<ul>
<li style="margin-left:0px;">Inventory and stock management to prevent stock-outs or excess Inventory</li>
</ul>

<ul>
<li style="margin-left:0px;">KPI reporting as per guidelines and on-time</li>
</ul>

Strategic Roll outs:

<ul>
<li style="margin-left:0px;">Accountable for clearing store for formal launch as per pre-defined procedure across dimensions (e.g. manpower/ furniture &amp; fittings/ IT/ device inventory)</li>
</ul>

<ul>
<li style="margin-left:0px;">Manage closure of current store during refit &amp; conversion</li>
</ul>

Profitability:

<ul>
<li style="margin-left:0px;">To achieve the target on conversion from the walk in customers in terms of Sales from new acquisitions &amp; up-sell</li>
</ul>

<ul>
<li style="margin-left:0px;">To ensure required MIS &amp; tracking at CRO levels</li>
</ul>

<ul>
<li style="margin-left:0px;">Manage Store expenses are as per plan</li>
</ul>

<ul>
<li style="margin-left:0px;">Provide suggestions /feedback to improve store productivity</li>
</ul>

People Development / Team Management:

<ul>
<li style="margin-left:0px;">To ensure daily roistering &amp; briefing to outsourced store staff</li>
</ul>

<ul>
<li style="margin-left:0px;">Ensure that attrition issues (planned &amp; unplanned) are escalated for timely resolution</li>
</ul>

<ul>
<li style="margin-left:0px;">Ensure motivation &amp; development of outsourced store staff</li>
</ul>

Customer Experience:

<ul>
<li style="margin-left:0px;">Ensure adherence to CE guidelines</li>
</ul>

<ul>
<li style="margin-left:0px;">Manage staff allocation based on demand at point in time</li>
</ul>

<ul>
<li style="margin-left:0px;">Personally step in to handle demanding customers</li>
</ul>

<ul>
<li style="margin-left:0px;">Provide suggestions for improvements in CE</li>
</ul>

Store Manager

Job Details & Overview

Skills Required for Store Manager

Job Description for Store Manager