<ul>
<li style="margin-left:0px;">Develop, configure, and customize the ServiceNow platform using its built-in tools and functionalities.</li>
</ul>

<ul>
<li style="margin-left:0px;">Collaborate with business users and other stakeholders to understand business needs and translate them into technical solutions.</li>
</ul>

<ul>
<li style="margin-left:0px;">Communicate technical concepts to non-technical audiences in a clear and concise manner. Conduct DEMOs and UAT sessions with users.</li>
</ul>

<ul>
<li style="margin-left:0px;">Practise Agile development methodologies, attending meetings and delivering on project goals.</li>
</ul>

<ul>
<li style="margin-left:0px;">Write clean, efficient, and maintainable code adhering to best development practices. Document code and functionalities to ensure maintainability and knowledge transfer. Conduct code reviews and perform quality control checks.</li>
</ul>

<ul>
<li style="margin-left:0px;">Troubleshoot and fix technical problems that arise within the ServiceNow platform.</li>
</ul>

<ul>
<li style="margin-left:0px;">Develop and execute automated test cases to ensure software quality.</li>
</ul>

<ul>
<li style="margin-left:0px;">Configure and customize ServiceNow modules (ITSM,ITAM or any other) to meet specific business requirements.</li>
</ul>

<ul>
<li style="margin-left:0px;">Develop custom workflows and scripts using ServiceNow APIs, integration hub , automation tools etc to extend platform functionality and automate specific tasks within ITAM/ITSM processes.</li>
</ul>

Configure business rules, UI actions, UI policies, data policies, client scripts, ACLs, notifications, reports, and dashboards.

<ul>
<li style="margin-left:0px;">Integrate ServiceNow with other enterprise systems sing APIs and integrations, MID server, web services, email, and other methods.</li>
</ul>

<ul>
<li style="margin-left:0px;">Stay up-to-date on ServiceNow eatures including best practises, emerging trends to drive innovation - Continuously learn about new features and updates to optimize the solution and existing implementation.</li>
</ul>

<ul>
<li style="margin-left:0px;">Role is not only limited to any ServiceNow module but this will be applicable to the entire ServiceNow Eco-System.</li>
</ul>

<ul>
<li style="margin-left:0px;">Implement best practices for data security, governance, and reporting.</li>
</ul>

<ul>
<li style="margin-left:0px;">Conduct testing and ensure seamless deployment of ServiceNow solutions.</li>
</ul>

<ul>
<li style="margin-left:0px;">Implement and Optimise Incident Module, Service Catalogue ,Change Module, Problem Management, App Engine Studio Applications, CMDB.</li>
</ul>

<ul>
<li style="margin-left:0px;">Provide ongoing support to users for ITSM, ITOM, HAM,SAM functionalities or any other module/application of ServiceNow and perform and participate in BAU activities.</li>
</ul>

Required Skills:

<ul>
<li style="margin-left:0px;">Experience in using ServiceNow platform, including configuration, customization, scripting, ServiceNow App Engine Studio, Workflows, APIs, update sets, Application Scoping and other development tools.</li>
</ul>

<ul>
<li style="margin-left:0px;">In-depth knowledge and experience with ITSM , ITAM, IT discovery tools best practices.</li>
</ul>

<ul>
<li style="margin-left:0px;">Strong understanding of IT infrastructure and asset lifecycle management.</li>
</ul>

<ul>
<li style="margin-left:0px;">Strong analytical and problem-solving abilities.</li>
</ul>

<ul>
<li style="margin-left:0px;">Experience with ITIL frameworks , Relational Database.</li>
</ul>

<ul>
<li style="margin-left:0px;">Ability to manage multiple projects and prioritize tasks . Ability to work independently and as a part of a team.</li>
</ul>

Qualifications and Experience :

<ul>
<li style="margin-left:0px;">Bachelors degree in Computer Science, Information Systems, Engineering, or related field.</li>
</ul>

<ul>
<li style="margin-left:0px;">ServiceNow Certified Application Developer and ServiceNow Certified System Administrator certifications.</li>
</ul>

<ul>
<li style="margin-left:0px;">Certifications in ServiceNow (ITSM, ITOM, SAM, HAM) and ITIL practices are desirable.</li>
</ul>

<ul>
<li style="margin-left:0px;">At least 6 years of experience in ServiceNow development.</li>
</ul>

<ul>
<li style="margin-left:0px;">Experience with developing and customizing ServiceNow different modules within ITSM/ITAM or any other for building a scoped functionality.</li>
</ul>

<ul>
<li style="margin-left:0px;">Experience with ServiceNow modules such as Incident Management, Problem Management, Change Management, Configuration Management DB, Service Catalogue, ITAM and ITSM.</li>
</ul>

<ul>
<li style="margin-left:0px;">Experience with ServiceNow scripting languages such as JavaScript, Jelly, Angular JS, HTML, CSS .</li>
</ul>

<ul>
<li style="margin-left:0px;">Experience with ServiceNow integration tools such as REST APIs and SOAP, MID Server, webservices and other methods.</li>
</ul>

<ul>
<li style="margin-left:0px;">Experience with ServiceNow Agile development methodologies.</li>
</ul>

<ul>
<li style="margin-left:0px;">Experience with ServiceNow cloud computing platform.</li>
</ul>

<ul>
<li style="margin-left:0px;">Preferred Airline Industry Experience. </li>
</ul>

Sr. ServiceNow Developer in Gurugram (UID-10327)

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Job Description for Sr. ServiceNow Developer

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