Roles and Responsibilities: 

1. In-depth understanding of payroll processes supported by Accenture Drives activities to meet requirements (e.g., timelines, quality, and costs) &amp; does whatever is needed to complete the task on time and error free. 

2. Should have Global Payroll legislative understanding and knowledge e,g, US W4/W2 Forms, UK P60/P45/P11D, Final Paycheck Law in USA, State reciprocal agreements in USA, etc. 

3.Should have good understanding on Payroll Controls/Checks to make sure Payroll is 100% accurate i.e. Reconciliation of Last month vs current month payroll results and variances if any with reason, Zero or Negative Net Pay Report and reasons for the same, Duplicate payment report, Input vs output checks, etc. 

4. Having knowledge of ERP applications like SAP, Workday, ADP would be added advantage. 

5. Participate in the establishment and development of the operation, leveraging previous (Payroll outsourcing) experience in order to provide a differentiated service to the client. 

6. Drive Operational Excellence within Team and support OE Focal. Liaise with Operational Excellence Team as required. 

7. Raises relevant quality and/ or scope issues which may impact delivery and streamlines decision-making processes where possible. 

8. Must have clear understanding of the existing metrics in the process, how they are measured and improvise the measurement system to make it more effective and transparent. 

9. Escalate issues and seek advice when faced with complex issues/problems. 

10. Ensure that Business Continuity and Disaster Recovery Plans are up to date and tested periodically. Liaise with BCM Team and Local IT on Testing. 

11. Creates a logical plan, realistic estimates and schedule for an activity or project segment. 

12. Ensures progress, issues and agreements are properly documented and acted upon. 

13. Assist Team with performing “Root Cause Analysis” on issues faced and suggest appropriate corrective and preventive actions. 

14. Support in Knowledge Transfer of any process/client and acquires in depth knowledge of process, as required. 

15. Participates in various Internal or Client initiatives related to Process. 

16. Ensure the process dashboards and visual management displays are reviewed on an ongoing basis and up-to-date. 

17. Actively participate in all process related business meeting in-person or virtually through conference calls. 

18. Liaise with Accenture Local IT to escalate Technology issues being faced by the Team. 

19. Participate in and/or support during Client visits. Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controls.

Operations Team Lead in Mumbai (UID-13311)

Job Description

Job Details

Skills Required for Operations Team Lead

Job Description for Operations Team Lead

Explore More Opportunities