<ul>
<li style="margin-left:0px;">Responsible for strictly following the prescribed SOP &amp; making the guest comfortable &amp; their experience memorable.</li>
</ul>

<ul>
<li style="margin-left:0px;">Responsible for welcoming, escorting &amp; assisting guests in arrival &amp; departure transfer.</li>
</ul>

<ul>
<li style="margin-left:0px;">Assist the guest at the time of check in &amp; check out at the hotel.</li>
</ul>

<ul>
<li style="margin-left:0px;">Brief the guest about complete tour itinerary (If required).</li>
</ul>

<ul>
<li style="margin-left:0px;">Perpare paging board as per the allocated assignment.</li>
</ul>

<ul>
<li style="margin-left:0px;">Reconfirm the flight, hotel, vehicle &amp; all other details before transfer.</li>
</ul>

<ul>
<li style="margin-left:0px;">Ensuring Vehicle quality by performing complete vehicle check-list process.</li>
</ul>

<ul>
<li style="margin-left:0px;">Ensure to carry required amenities as detailed for allocated assignment.</li>
</ul>

<ul>
<li style="margin-left:0px;">Disseminating correct &amp; timely information to Operations team.</li>
</ul>

<ul>
<li style="margin-left:0px;">Effective laisoning between DO-CSE, TDO &amp; ADO.</li>
</ul>

<ul>
<li style="margin-left:0px;">Assist the client in all possible ways in consultation with the file handler and duty officer.</li>
</ul>

<ul>
<li style="margin-left:0px;">Provide clients feedback to the operation team.</li>
</ul>

<ul>
<li style="margin-left:0px;">Should be responsible for assisting official work / assisting Duty Officers as needed.</li>
</ul>

<ul>
<li style="margin-left:0px;">Should have good knowledge of brand specific requirement. </li>
</ul>

Customer Service Executives

Job Details & Overview

Skills Required for Customer Service Executives

Job Description for Customer Service Executives