Responsibilities:

<ul>
<li>Manage and maintain the ticketing system, ensuring timely and accurate tracking of course maintenance and revision requests.</li>
</ul>

<ul>
<li>Analyze workflow data to identify bottlenecks and implement process improvements.</li>
</ul>

<ul>
<li>Provide scheduling and resource allocation support to the team leader.</li>
</ul>

<ul>
<li>Generate reports on team performance, project progress, and key metrics.</li>
</ul>

<ul>
<li>Develop and maintain dashboards for real-time monitoring and reporting.</li>
</ul>

<ul>
<li>Ensure data accuracy and integrity in all systems and reports.</li>
</ul>

Basic Qualifications:

<ul>
<li>Bachelor’s degree in Data Analytics, Information Systems, Computer Science, or a related field.</li>
</ul>

<ul>
<li>2+ years of experience in a data analysis or systems management role.</li>
</ul>

<ul>
<li>Proficiency in data analysis tools (e.g., Excel, SQL, Tableau) and ticketing systems.</li>
</ul>

<ul>
<li>Strong analytical and problem-solving skills.</li>
</ul>

<ul>
<li>Excellent organizational and time management abilities.</li>
</ul>

<ul>
<li>Effective communication skills to liaise with team members and stakeholders.</li>
</ul>

<ul>
<li>These job descriptions should help you attract qualified candidates to build a strong and effective team for your offshore course maintenance and revision efforts </li>
</ul>

Data Analyst

Job Details & Overview

Skills Required for Data Analyst

Job Description for Data Analyst